Email Support
Send us anything — billing, bugs, feature requests. We respond within 24 hours, usually faster.
✉ support@getsitehawk.com
Live Chat
Chat with our AI support assistant instantly, or leave a message and we'll follow up.
Billing Portal
Manage subscription, view invoices, update payment method — all through Stripe.
💳 Manage Billing
Elite Web Systems
SiteHawk is built and maintained by Elite Web Systems — your full-service web agency partner.
Visit EWS →
Frequently Asked Questions
How do I cancel my subscription?▼
Go to Subscription → click "Manage Billing & Invoices" → this opens Stripe where you can cancel. Your access stays active until the end of your current billing period.
Why isn't the lead scraper finding results?▼
Try a broader search term (e.g. "Plumber" instead of "Emergency Plumber"), or try a different city. Some areas have limited Google Maps data. If the scan times out, try again — it's usually a temporary Google API rate limit.
My search history isn't saving. What's wrong?▼
Search history is saved to your browser's localStorage. Make sure you're not in incognito/private browsing mode, and that you've completed a full search (wait for results to appear before navigating away).
Can I use SiteHawk on my phone?▼
Yes — SiteHawk is mobile optimized. The sidebar collapses on mobile and all core features work on any screen size. For the best experience during cold calling, use the Live Call Coach on your phone.
How does the affiliate/referral program work?▼
You earn 40% recurring commission on every subscription you refer — that's $18.80/month per Basic referral and $38.80/month per Pro referral, every month they stay active. Email support@getsitehawk.com with subject "Affiliate Program" to get your unique referral link.
How do I update my payment method?▼
Go to Subscription → click "Manage Billing & Invoices" → update your card in the Stripe portal. Changes take effect immediately.